Forest Park Federal Credit Union

Privacy

Our Privacy Commitment

Forest Park Federal Credit Union, your member owned financial institution, is committed to providing you financial products and services to meet your needs and help you reach your financial goals. We are equally committed to protecting our members' privacy. You can be confident that your financial privacy is a priority of this credit union. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information. If you have any questions, please contact a member service representative at 503-228-2106.

Information we Collect and Disclose About You
The Credit Union collects only relevant member information as the law allows or requires us to collect in order to establish and maintain your account and services. We may collect personal information about you that is "nonpublic". The nonpublic personal information we collect varies depending on the accounts and services you request and use. We collect information about you from the following sources:

Application Information - We retain personal information we receive from you on any application you provide for a deposit account, EFT service, VISA Check Cards, consumer and real estate loans. Application information includes: name, address, social security number and credit history.
Your Transactions - Any time you make a transaction on one of your accounts, including ATM or card transactions, loan advances, transactions through eBranch, over the phone or at a branch we retain the transaction information. This includes: your member number, the date, amount and location of the transaction.
Credit Reports - When we evaluate your application for an account or service, we may request a credit report about you from a consumer reporting agency. We retain the personal and credit history information about you and we may use it to evaluate future account service requests.
Online - We obtain information online when you visit our Web site, forestparkfcu.org. This includes retaining information you provide us on any online application, eBranch transaction or information your send to us by e-mail.

Our Confidentiality and Security Safeguards
We maintain strict policies and security controls to assure that your nonpublic personal information in our computer systems and files is protected.

Employee Access - Credit Union employees do have access to your information in order to provide service to you. However, our employees' access is restricted to their need to know such information or as necessary to conduct a transaction or respond to your inquiries. All employees are trained to respect member privacy. No one except our employees has access to the Credit Union computer system and records storage.
Security Safeguards - The Credit Union has established security controls and procedures to safeguard the information you provide us and the information we collect about you. Any information exchanged between Forest Park FCU and our membership via the Internet relies on industry standard 128-bit SSL (Secure Sockets Layer) encryption. Electronic mail by itself is generally not a secure method of communication. If we ask you for information other than your name, address, e-mail address, and phone number via the Internet, it will be obtained using 128-bit SSL encryption.

Our Sharing of Member Information
In order to provide financial services to you, we share certain information about you with Third Party Service Providers. However, we limit any information sharing to the extent necessary to service your account. If we share your information, it is with the goal of bringing you quality services, more choices and greater convenience. Information we may have about former members is generally only shared or disclosed if required to enforce or administer an account or as required by law.

Sharing Information with Third Party Service Providers
In order for us to conduct our operations, including servicing your account or processing your transactions, we need to share information with our service providers, including the following: data processing companies, financial and marketing consultants, check, ATM and other payment processing companies, payment networks, loan service providers, insurance companies, collection agencies and credit reporting agencies. These service providers act on our behalf and have agreed in writing to keep the information we provide to them confidential. We share the following categories of information with third party service providers depending on the specific services provided:

Member information (name, address, member number)
Account information (type of accounts, account balances, transaction history
Transaction information (dates, amounts, locations and type of transaction)

The Credit Union does not sell or share any member information with nonaffiliated third party marketers offering their products and services. While we may offer financial products and services of selected third parties, we control the member information used to make such offers.

Sharing Information as Legally Required or Permitted - We may share any nonpublic personal information of your in response to a lawful request issued by a court, government agency, or regulatory authority or as permitted by law in order to administer or enforce your account. We may also share our experience information about you with credit bureaus. Our reporting to credit bureaus is governed by the Fair Credit Reporting Act, which affords you the right to make sure that your credit bureau reports are accurate.

Protecting your Children's Information Privacy- The online financial services offered through Forest Park's Web site are not designed for or directed toward children under the age of 13. We do not knowingly solicit or collect data from children, and we do not knowingly market to children online without express parental consent or notification. We recognize that protecting children's identities and online privacy is important and that responsibility rests with us and with parents.



By clicking on links, you are leaving Forest Park FCU's website. You are linking to an alternate website not operated by FPFCU, and FPFCU is not responsible for the content of the alternate website. The fact that there is a link from FPFCU website to an alternate website does not constitute endorsement of any product, service, or organization. FPFCU does not represent either you or the website operator if you enter into a transaction. Privacy and security policies may differ from those practiced by FPFCU, and you should review the alternate website's policies.